Job Detail: Tier 3 Systems Engineer

Job Order #12953

Post Date Job Tile Location Category
10/19/2023 Tier 3 Systems Engineer Houston - Texas Information Technology


Walker Elliott is working on an outstanding career role for a Tier 3 Systems Engineer.

Our client, a well-respected Managed Service Provider, is looking for a level 3 Systems Engineer with prior MSP experience. The right candidate will be comfortable working in different settings and taking care of multiple clients. This role performs technical support services for corporate clients in a Windows environment. In addition, there will be some limited system integration, network support and server work.

  • Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes. Trouble shoots and applies remedial action.
  • Reviews system and application logs and verifies completion of scheduled jobs such as backups.
  • Be an active part of the team that plans, designs, documents, and implements various systems to include desktop PC's, servers, network equipment, and software applications.
  • Provides escalated technical support to customers by handling systems-related issues; may provide on-call technical support telephonically and/or electronically.
  • Performs repairs, maintenance and upgrades of existing systems using solutions in accordance with standard operating procedures. Investigates and resolves matters of significance.
  • Installs, configures, maintains, and monitors client domains. Skill set should include 2003, 2008, and 2012 operating systems with extensive administration of Active Directory, policies, DHCP, DNS, IIS, Terminal Server, XP administration.
  • Responsible for time management; adjusts hours of work, priorities, and assignments to ensure adequate performance and client satisfaction.
  • Extensive (4+ years) 3 desktop support and server administration and engineering
  • Any certifications a major plus
  • A degree is a major plus
  • Must have worked for an MSP
  • Technology exposure/experience: VMWare (VCenter and multi host experience a plus), hardware, including RAID, network hardware, and backup solutions, Microsoft Windows Server 2008/2012, Microsoft Exchange Server 2007/2010/2013/2016, Microsoft Active Directory, Microsoft Terminal Server
  • Hyper-V, Symantec Products (Backup Exec), Veeam, SQL Server 2008, 2012, 2014 and 2016, Firewalls/switches (Cisco, Sophos, and Meraki experience preferred), Windows Win7/Win8/Win10,
  • MS Office 2007/2010 /2013/2016 and O365, Trend Micro, Eset, Strong working knowledge of spam filtering (Barracuda).
On premises role, with some remote after training (4/1).

Do not apply unless you are authorized to work in the United States for any employer as client company cannot sponsor or transfer visas at this time.

Walker Elliott is an Equal Opportunity Employer.

For additional information, please email your resume to or apply online.


Submit Resume: Tier 3 Systems Engineer

Job Order #12953
Position Title:
Tier 3 Systems Engineer
(Use the Browse button to locate and upload your Resume)
Phone Number:

* Required Fields

Email Job Tier 3 Systems Engineer to a friend
Job Title:
Job Number:
From Name:
From Address:
To Name:
To Address:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.


BLOG | A Recruiters View

Walker Elliott Awarded on the Forbes America’s Best Professional Recruiting Firms 2021 List
category: Candidates
A Recruiters View from the Energy Capital of the World: A Candidate’s Success Story
category: Candidates
A View from the Energy Capital of the World 2016: Big Crew Change
category: Candidates

Walker Elliott

10777 Westheimer, Suite 220
Houston, TX 77042
Phone: 713-482-3750

Copyright© 2020 Walker Elliott, LP, All rights reserved.