Job Detail: Lead Service Desk Analyst

Job Order #11989
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Post Date Job Tile Location Category
1/14/2022 Lead Service Desk Analyst Houston - Texas Information Technology

Description:


Lead Service Desk Analyst

Walker Elliott is working with a growing company in Houston that is looking to add a Sr. Service Desk person to their team.  Today this person will be the sole Service Desk resource but are looking for someone that could grow into a manager as the company continues to grow.  The ideal candidate will have ITIL experience and/or certifications. 

Requirements:

  • Hands-on Service Desk experience
  • Experience working with ticketing systems such as ServiceNow
  • ITIL experience and/or certifications are strongly desired
  • Excellent communication and technical problem-solving experience
  • Ability to succeed in a work from home environment
  • Proven experience prioritizing service desk issues as they arise
  • Extensive IT hardware, software, and ERP support experience
  • Open to a hybrid work schedule
  • This is a direct hire opportunity with the option to work from home 3-4 days a week.


Do not apply unless you are authorized to work in the United States for any employer as client company cannot sponsor or transfer visas at this time.

Walker Elliott is an Equal Opportunity Employer.

For additional information, please email your resume to resumes@walker-elliott.com or apply online.


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.


 

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Walker Elliott

10777 Westheimer, Suite 220
Houston, TX 77042
Phone: 713-482-3750

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