Job Detail: lT Service Desk Manager

Job Order #11864

Post Date Job Tile Location Category
9/23/2021 lT Service Desk Manager Dallas - Texas Information Technology


Walker Elliott is working on an outstanding role for an IT Service Desk Manager.

Innovation, Growth, High visibility—these are just few of the reasons that this client has maintained an impressive track record in their specialty space in the market.

Looking to add a key leader to their Technical Operations team. This role will provide leadership over a growing Service Desk team.

If you possess superior communication skills, a strong background of managing and leading service desk teams and have a solid foundation with Service Now this could be the right opportunity for you.

Your experience should include:

  • 5+ years of overall service desk experience
  • 3+ years of management or leadership over growing service desk teams
  • Superior knowledge of Service Now
  • Office 365
  • ITIL
  • Windows Server

Primary responsibilities will include:

  • Manage the IT service desk team
  • Help to grow and staff the Service desk team
  • ITIL Methodology
  • ServiceNow
  • As a part of the IT leadership team, provide long term direction and road maps

Do not apply unless you are authorized to work in the United States for any employer as client company cannot sponsor or transfer visas at this time.

Walker Elliott is an Equal Opportunity Employer.

For additional information, please email your resume to or apply online.


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lT Service Desk Manager
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.


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Walker Elliott

10777 Westheimer, Suite 220
Houston, TX 77042
Phone: 713-482-3750

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